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| Article number: kb-13 | Q. I'm not getting emails at one of my email addresses.
A. If everything else seems to be normal, or you're getting emails at one address and not the other, then most likely your mailbox is full. You will need to delete some or all of the messages in your mailbox.
To do this, log into your Cpanel account for the domain name and click on 'Mail'. Click on 'Add/Remove/Manage'. It will then show all your email accounts. Click on 'Show Disk Space Used'. It will then be obvious if any of your email boxes are full or near full.
If one or more is, then log into the account by clicking on webmail for that account, and then use either Hoarde or Squirrel Mail to delete the messages. Your email account should work as normal after you do that.
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